Intercultural Competences in Change Management
Try Charms, not Charts
Today's projects are often made up of international members. And while collaboration has a fair chance when international people of the same designation work together, problems multiply when the road gets rocky, which is not altogether unlikely in Change Projects.
This article contains an interview with me on best practice tips to avoid pitfalls intercultural business communication.
To summarize the German language article: Taking up cross cultural business relationships can comparable to
courtship in various cultures - different rituals may be required in different countries, and while Germans tend to be straightforward, good planners and drill down to the fact of the matter immediately, they should focus on small talk bonding more often, turn on their charm, and linger on the level of business relationships a little bit longer.
Cross cultural communication means respecting others' values and behaviours without bending over backwards.
Last but not least, - "What are you ssinking about?" https://www.youtube.com/watch?v=MLoYL-6Y6vg - a sense of humour helps to weather storms and navigate around cliffs in cross cultural collaboration.
